Refund policy

At our small home-based business, every piece is thoughtfully curated and handpicked with care.

As we offer limited, carefully selected collections, we currently do not accept returns or exchanges once a purchase has been made.

To help you shop with confidence, we offer personalised consultations and video calls before purchase. This allows you to view products closely, ask questions, and ensure you truly love and cherish the item you choose.

We appreciate your understanding and support for our small business.

Refund Eligibility

Refunds are applicable only for damaged or faulty items approved after inspection.

Damaged Items & Claims

In the rare event that you receive a damaged item, an unedited order opening video is mandatory to process any return, replacement, refund, or damage claim.

The video must clearly show:

• The sealed package before opening
• The complete unboxing process
• The received item(s) and visible damage, if any

Claims submitted without a clear and complete order opening video may not be eligible for approval.

Eligible returns due to damage will qualify for free return shipping.

• This policy applies to online purchases only.
• Refunds, replacements, or exchanges may be declined if the above conditions are not met.